Frequently Asked Questions

Access and Navigation

There could be many reasons but the most probable is you have simply forgotton your password, are trying the wrong one or are entering it incorrectly. Some other things to think about include:
- Does your username or password contain a mixture of upper and lower case letters? It should be entered exactly
- Are cookies enabled on your browser

Locate or search for the desired course (you can click 'All courses...' in the 'My courses' block) and click on the course name. If your teacher has given you an enrollment key, enter it when prompted, and click Enroll me in this course. Once you are enrolled in a course, it will appear under "My courses" any time that your are logged into the School of World Religions site.

- 'My Courses' block if it has been added to the page you are on.
- Go back to the homepage and then use the main course block.

Use the dashboard on the left panel of the page.

If you are not already enrolled in a course you can search for it by name and description.

Course Information

The online courses are cohort-based and commences on March 1st of the year, and ends on December 31st of the year (school-year: 10 months). Each course is organized into one or more modules.Once you enroll in a course, your course coordinator will inform you about modules of that course and the overall course schedule, when each module will be made available, and so on.

No. These courses is entirely online and self-paced. There are no scheduled classes that they need to join. Students can access the study materials and assignments at any time, according to their convenience.

This course will walk you through the various topics, starting from the basics to more advanced. So no special preparations are expected.

You can access this course from any browser on your computer. You would need an internet connection to access the materials. Although the course is accessible on smartphones, widescreen devices like desktops/laptops, etc. are recommended for a better study experience.

Yes. You can send your questions to the teacher using the “Ask the Teacher” forum in the course page.

For any technical issues, use the “Contact Us” in the top menu bar to reach the technical support team.

The course includes assignments and quiz. These are designed to help deepen your understanding of the subject matter. There are no pass/fail grades associated with this course.

This course is offered free of charge. However, we welcome your donations to support the School of World Religions. You can donate using the “Donate” icon at the top-right corner of the screen.

Emails and forums

Chances are your email address in your profile is either wrong or disabled. It could also be that you are not subscribed to the forums that are generating emails. Please check your spam/junk email folder as well.

E-mails are an essential part of the way the platform works. They are used to keep you up to date with what is going on. If you wish to reduce the amount of emails you get you could:
- Edit your profile and change your e-mail settings to digest.
- Unsubscribe from non-essential forums (although they are there for a reason!)
Disable your e-mail address in your profile although this is not recommended and may go against in house rules.

Assignments and Grades

This is either because:
- The assignment has now closed
- The assignment is not yet open
- You already uploaded something and the settings prevent resubmissions

There are many ways you can access their feedback. The most common method is by simply going to the same place where you uploaded the work. Another common method is to follow the link in the recent activity block (if the teacher has included it on the course). Another method would be to access the grade book and then follow the link for the required assignment. Depending upon how the assignment was set up, you may receive an email when it has been marked with a direct link to the feedback.

Don't panic! The gradebook takes into account unmarked and unsubmitted work. In other words, you start with zero and as you progress through the course and complete graded activities the percentage will steadily rise.


That depends upon what you want to do ....

You might exceed the quiz time limit.
This should never happen, because the count-down timer should submit the quiz automatically when time expires, and then the server should process you submission promptly. However, if the server is overloaded and running slowly, your responses may not be processed until after to "too late" cut-off time, and so you will not receive marks for those questions.